Solve Real-World Business Problems with Agentic AI

This module introduces learners to the AI landscape by exploring key concepts, technologies, and business applications of AI, Generative AI, and Agentic AI. It also provides foundational knowledge of the tools and environments used throughout the program, enabling learners to begin building AI-powered solutions using both code- and no-code approaches.

This module provides an overview of the Generative AI and Agentic AI landscape, exploring the critical distinctions between generative and discriminative AI, their applications, and bias and hallucination associated with modern AI systems.

This module builds on a fundamental understanding of LLMs by tackling the challenge of prompt stability, optimizing prompts for consistent performance, providing a rigorous framework for LLM evaluation via LLM-as-a-Judge, and curating gold-standard datasets for human evaluation. The module also covers Retrieval-Augmented Generation (RAG), exploring data chunking, embeddings, and vector databases to ground models in external knowledge, to build and evaluate context-aware, reliable Generative AI solutions.

This module focuses on designing and implementing Agentic AI systems for complex business applications. Learners begin by examining responsible AI practices and security considerations for deploying LLM-based solutions. The module then explores the architecture of AI agents, including how tools, memory, and reasoning strategies enable autonomous task execution. Building on this foundation, learners design both single-agent and multi-agent systems capable of collaboration and distributed problem-solving. The module concludes with evaluation techniques and human-in-the-loop approaches to ensure reliability, performance, and governance in Agentic AI solutions.

This module will help you explore how to solve business problems by examining the capabilities of text-to-image and image-to-text Generative AI tools like DALL·E through business use cases and by exploring the speech recognition capabilities of audio-to-text Generative AI tools like Whisper through business use cases.